Marketplace

How to View Marketplace Configuration:

Follow these steps to view and manage your Marketplace Configuration in the Loyalife platform:

Step 1: Navigate to Program Settings

Log in to the Loyalife platform.
Go to Configurations > Program Settings.
Click on the Marketplace tab.

Step 2: Add Marketplace Details

Click on the Add Details button.

Step 3: Enter Marketplace Information

The following information will be visible and can be configured:

Client ID
Secret Key
Access Token
Refresh Token

Important Behavior Notes

Universal Visibility (Based on Integration):

If Marketplace integration is active for the program, the Plum button should be visible to all users, regardless of their assigned permissions.
Access Control (Based on Permission):

Clicking the Plum button will:
- Allow redirection into the Plum admin panel only if the user has the relevant "Plum Access" or SSO permission.
- Show an error or do nothing if the user lacks the permission — but still let them see the button for awareness.

Access Scenarios:

User Role on Plum	Redirection Behavior
Super Admin	Redirected to Admin Portal
Admin	Redirected to Marketplace/End User Section with option to switch to Admin from Profile
Not Registered	Redirected to Plum as a Member with no Admin access

Login and Token Behavior

Password resets must be done on the Loyalife side. Plum does not allow resetting your credentials.
Incorrect credentials entered during configuration are not validated at this step. The error will be shown only when attempting to log in to Plum.
Refresh Token is used to generate the Access Token for redirection.
- If the access token is valid, redirection will work—even if the refresh token is later incorrect.
- Once the access token expires, an invalid refresh token will prevent redirection to Plum.

Summary

This section lets you configure the marketplace integration, view the marketplace platform name and URL, and manage redirection to Plum based on user access. Be sure to enter accurate credentials and understand access-level redirection behavior for a smooth experience.